Cancellation and Refund Policy

The fact that something went wrong in the game or that the chips were not delivered as promised are among the reasons for the complaints introduced in the terms. They should never be the case at Royal X Casino and we do our best to ensure this is the case. We provide the following information on our refund and cancellation policy to promote fairness and transparency.

Refund Policy

1. Non-Refundable Chips:

Considering that the chips are already in your possession, this shred of policy is as simple as it gets. Due to this policy, the integrity of our games and ecosystem as a whole is always maintained since. The average is when chips have been distributed into users’ accounts.

2. Undelivered Chips:

– You should request assistance from our support team if, for some reason, you do not receive the purchased chips since there were technical or other problems. The chips will be credited to your account as soon as they can confirm your purchase.

3. Refund Processing:

• In such a case where the transaction chips purchased by you are not available due to certain reasons, then such a case we will be happy to issue a complete refund. Refund of any amount will commence within a span of 7 working days since the complaint has been acknowledged.

Cancellation Policy

1. Completed Transactions: A transaction has already taken place and has resulted in chips being issued and therefore cannot be reversed. Transactions that have already been established cannot be reversed. The client should exercise due diligence and double check what they are purchasing prior to completing a transaction.
2. Unauthorized Transactions: In the event that you notice transactions performed on your account without your consent, do not hesitate contacting our support staff. So kindly just wait for the submission of the conclusion, we will do what has already to account suspension or even reversal of the transactions which are sufficiently required for safeguarding your account.

Evett Casino welcomes players from every corner of the world and kindly requests that they adhere to the following instructions:

• Kept your personal information including your bank account and its password confidential.
• Report any spams containing Ourname. Diligence on the user’s part concerning this matter is highly appreciated.
• Ensure that your feedback might include offensive language because IA or any technology may never be able to fully demonstrate a person’s emotional state.

Having a strong focus on our customer service and data protection, Evett Casino aims to be a cut-level above our competitors. We promote safe charges with NO hidden fees.